Raving Fans : A Revolutionary Approach to Customer Service - Blanchard, Kenneth

HarperCollins Publishers

Raving Fans A Revolutionary Approach to Customer Service\nby Kenneth Blanchard\nPaperback\nEnglish\n\nDelivery\nUsually delivered in 2\u20133 working days (dispatched today if ordered before 3pm).\n\nBrand new copy from BookCurl \u2013 the UK independent online bookseller.\n\n------------------------------\nBook details\n------------------------------\nAuthor: Kenneth Blanchard\nTitle: Raving Fans A Revolutionary Approach to Customer Service\nFormat: Paperback\nLanguage: English\nTopic: Sales and marketing management\nPublisher: HarperCollins Publishers\nPublication year: 1998\nEdition: New edition\nISBN-13: 9780006530695\nISBN-10: 0006530699\n\n------------------------------\nDescription\n------------------------------\nWith a new foreword by Ken BlanchardA straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day in an extraordina.