The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance
McGraw-Hill Education - Europe
The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior PerformanceAuthor(s): Jeffrey Liker, James Franz\nFormat: Hardback\nPublisher: McGraw-Hill Education - Europe, United States\nImprint: McGraw-Hill Professional\nISBN-13: 9780071477468, 978-0071477468\nSynopsis\nA lean blueprint for creating long-term sustainability the Toyota way!Winner of the 2012 Shingo Research and Professional Publications Award During Toyotas highly publicized recalls of 2009 and 2010, the legendary carmakers 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyotas quality levels had decreased dramatically, while the harshest critics predicted the end of the company as we know it. For the most part, the governments findings absolved Toyota of serious defects and accidents, and Toyota recovered rapidlybut mistakes were made, which showed that Toyota is not perfect. In fact, there is alwayss
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