Operations Management for Business Excellence - 9780367135973

Taylor & Francis

Operations Management for Business ExcellenceBuilding Sustainable Supply Chains\nAuthor(s): David Gardiner, Hendrik Reefke\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780367135973, 978-0367135973\nSynopsis\nAll businesses strive for excellence in todays technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach.\n\nNow in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, custom.