How to Coach for Creativity and Service Excellence
Taylor & Francis
How to Coach for Creativity and Service ExcellenceA Lean Coaching Workbook\nAuthor(s): Karyn Ross\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: CRC Press\nISBN-13: 9780367136567, 978-0367136567\nSynopsis\nHow to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused on creativity, lean and coaching (one set per day). This will enable the reader to develop their capability and confidence to be creative, adapt lean principles, practices and tools to their unique service organization and coach others to do the same. The workbook guides the reader through a structured, systematic, easy-to-understand, habit-building approach, and function as the readers coach. As the reader works their way through the book, they will reclaim their creativity, learn Karyns tried-and-true 15-minute a day coaching approach and adapt lean p!
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