Making Sense of Organizational Change and Innovation in Healt... - 9780367140625

Taylor & Francis

Making Sense of Organizational Change and Innovation in Health CareAn Everyday Ethnography\nAuthor(s): Anne Reff Pedersen\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780367140625, 978-0367140625\nSynopsis\nThis book explores the hospital via organisational ethnography (OE), an approach that involves a mix of fieldwork methods designed to analyse the hospital which also includes participatory observation, qualitative interviews and shadowing. \n\nOne way to define a hospital is by its high level of formal organisation, resulting in written or digital communication as the main source of communication in patient journals, minutes and medical and quality guidelines. In contrast, in this book, the aspects of the informal organisation will be the focus. In spite of the many formal regulations of healthcare, hospitals are also chaotic organising places where many different groups of people interact in order to negotiate, to practice .