Personnel Issues in Reference Services - 9780367374105

Taylor & Francis

Personnel Issues in Reference ServicesAuthor(s): Bill Katz, Ruth A. Fraley\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780367374105, 978-0367374105\nSynopsis\nThis book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.