The Intelligent Nation - 9780367430573

Taylor & Francis Ltd

The Intelligent NationHow to Organise a Country\nAuthor(s): John Beckford\nFormat: Paperback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780367430573, 978-0367430573\nSynopsis\nThe Intelligent Nation proposes a systemic and radical transformation of the organisation, management, ownership and performance of the services of the state by capitalising on the potential offered by contemporary information capability and fulfilling the rights and obligations both to and of citizens. \n\nIn this book, John Beckford shows how, by adopting the principles of an Intelligent Organisation, the state can thrive and meet the needs of its citizens. He proposes a complete rethink of the state as the enabler or provider of public services. In particular, he points to the failure of the public sector to significantly emulate the massive gains in productivity and customer focus experienced in both manufacturing and services ([url] finance, retailing, insurance). G.