Competence-Based Innovation in Hospitality and Tourism - 9780367606022

Taylor & Francis

Competence-Based Innovation in Hospitality and TourismAuthor(s): Harald Pechlaner, Elisa Innerhofer\nFormat: Paperback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780367606022, 978-0367606022\nSynopsis\nDr Pechlaner and Dr Innerhofer, the editors of Competence-Based Innovation in Hospitality and Tourism, argue that the industry operates within highly challenging and competitive environments. Changing environmental and market conditions continually force hotel businesses and service providers to offer their customers new and modified products and services, in order to remain competitive; those which respect value perceptions of markets and sustainable stakeholder reactions. This then raises the question of how innovations within this industry must be developed in order to achieve competitive differentiation.\n\nThe book demonstrates that the development and analysis of successful innovation strategies should integrate the resource-based view and.