Australian Handbook of Public Sector Management
Taylor & Francis
Contributors ix\n\nPreface xii\n\nChapter 1 The public sector - Chris Aulich and Sandra Nutley 1\n\nChapter 2 Public sector management - Chris Aulich, John Halligan and Sandra Nutley 11\n\nChapter 3 The public policy process - Jenny Stewart and Russell Ayres 20\n\nChapter 4 Politics and the policy process - Jennifer Curtin and Craig Symes 36\n\nChapter 5 Strategic management and corporate planning - Jules Wills 47\n\nChapter 6 Financial management and budgeting - Grant Jones 60\n\nChapter 7 Human resource management - Helen Coventry 74\n\nChapter 8 Diversity management - Anne Junor and Helen Coventry 86\n\nChapter 9 Managing the employment relationship - Chris Fisher and Anne Junor 99\n\nChapter 10 Public management in the information age - Alan Jarman and Sandra Nutley 111\n\nChapter 11 Performance management - Grant Jones 124\n\nChapter 12 Managing quality - Russell Ayres 138\n\nChapter 13 Competitive tendering and contract management - Chris Aulich 150\n\nChapter 14 Change managemn
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