Managing Public Services

Name: Managing Public Services
Brand: Taylor & Francis

Taylor & Francis

Managing Public ServicesMaking Informed Choices\nAuthor(s): Irvine Lapsley, Ola Mattisson\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780367723255, 978-0367723255\nSynopsis\nThis book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management.\n\nChapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager,.