E-Commerce Usability
CRC Press
Top-performing dot.coms share a passionate focus on usability. This guide is written by an international usability consultant, writer, and trainer who specializes in the design and evaluation of Web-based and wireless applications, e-commerce sites, and interactive television. It is designed for software developers, project managers, business analysts, and user interface designers, and does not require a background in human factors or usability. E-Commerce Usability: Tools and Techniques to Perfect the On-Line Experience presents a practical, structured, customer-centered design method that encourages innovation yet helps ensure that the final design is still easy to use. > Top performing dotcoms share a common feature. It isn't a new software plug-in or a design gadget or any other piece of technology. These sites share a passionate focus on usability.This book is written by an international usability consultant, writer and trainer who specializes in the design and evaluation of .
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