Managing Public Services - Implementing Changes : A thoughtful approach to the practice of management

Name: Managing Public Services - Implementing Changes : A thoughtful approach to the practice of management
Brand: Taylor & Francis Ltd

Taylor & Francis Ltd

Managing Public Services - Implementing ChangesA thoughtful approach to the practice of management\nAuthor(s): Tony L. Doherty, Terry Horne, Simon Wootton\nFormat: Paperback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780415414517, 978-0415414517\nSynopsis\nThe work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains why as well as how.\n\nThe second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterpri.