Cost Control for the Hospitality Industry by Michael M. Coltman - 9780471288596

Cost Control for the Hospitality IndustryAuthor(s): Michael M. Coltman\nFormat: Hardback\nPublisher: John Wiley & Sons Inc, United States\nImprint: John Wiley & Sons Inc\nISBN-13: 9780471288596, 978-0471288596\nSynopsis\nIn this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control.