The Baptist Health Care Journey to Excellence – Creating a Culture that WOWs!

The Baptist Health Care Journey to Excellence\nby Al Stubblefield\nHardback\nEnglish\n\nBrand new copy from BookCurl \u2013 the UK independent online bookseller.\n\n------------------------------\nBook details\n------------------------------\nAuthor: Al Stubblefield\nTitle: The Baptist Health Care Journey to Excellence\nFormat: Hardback\nLanguage: English\nTopic: Production and quality control management\nPublisher: Wiley\nISBN-13: 9780471708902\nISBN-10: 0471708909\nRRP: \u00A321.99\n\n------------------------------\nDescription\n------------------------------\n\nAn insider''s look at corporate culture at one of Fortune's Top 100 Best Companies to Work for in America \nA business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percen.