Organizations and Unusual Routines Rice Cooper Hardback 9780521768641
Organizations and Unusual RoutinesA Systems Analysis of Dysfunctional Feedback Processes\nAuthor(s): Ronald E. Rice, Stephen D. Cooper\nFormat: Hardback\nPublisher: Cambridge University Press, United Kingdom\nImprint: Cambridge University Press\nISBN-13: 9780521768641, 978-0521768641\nSynopsis\nEveryone working in and with organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. They are unusual because they are not intended or beneficial, and because they are generally pervasive but individually infrequent. They are routines because they become systematic as well as embedded in ordinary functions.
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