When Digital Becomes Human: The Transformation of Customer Relationships By Ste

When Digital Becomes Human\nby Steven Van Belleghem\nPaperback\nEnglish\n\nBrand new copy from BookCurl \u2013 the UK independent online bookseller.\n\n------------------------------\nBook details\n------------------------------\nAuthor: Steven Van Belleghem\nTitle: When Digital Becomes Human\nFormat: Paperback\nLanguage: English\nTopic: Public relations\nPublisher: Kogan Page\nISBN-13: 9780749473235\nISBN-10: 0749473231\n\n------------------------------\nDescription\n------------------------------\nSteven Van Belleghem is a successful entrepreneur, academic, speaker and author. He is a thought leader on the transformation of customer relations and the future of customer-centric marketing. The former Managing Partner at market research and consultancy firm InSites Consulting, he is a professor at Vlerick Leuven Gent Management School and author of The Conversation Manager and The Conversation Company.\n\nCombine\nthe benefits of digital opportunity and service with human experience t.