Bet on Talent How to Create a Remarkable Culture That Wins ... - 9780801094361

Bet on Talent How to Create a Remarkable Culture That Wins the Hearts of CustomersAuthor(s): Dee Ann Turner, Patrick Lencioni\nFormat: Hardback\nPublisher: Baker Publishing Group, United States\nImprint: Baker Books, a division of Baker Publishing Group\nISBN-13: 9780801094361, 978-0801094361\nSynopsis\nWhen it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.\n\nIn Bet on Talent, Turner shows you how to\n\n- create a remarkable company culture \n- select, sustain, and steward talent\n- nurture internal relationships\n- create company loyalty that leads to customer loyaltye