High Reliability Management by Emery Roe PAPERBACK 9780804759465

High Reliability ManagementOperating on the Edge\nAuthor(s): Emery Roe, Paul R. Schulman\nFormat: Paperback\nPublisher: Stanford University Press, United States\nImprint: Stanford Business Books,US\nISBN-13: 9780804759465, 978-0804759465\nSynopsis\n\""Reliability\"" has become a watchword in the business community. Increasingly, it refers to anticipation and resilience organizations' ability to plan for, absorb, and rebound from shocks. Across many sectors and cases, the approach to improving reliability in primary technical systems has been remarkably similar. Stakeholders assume that improved reliability lies in better design and technology.\n\n This book speaks to the severe limits of formal design and technology relative to operational skills, experience, and knowledge. The debate over the vulnerability of critical infrastructures has far too often neglected the managerial dimension of public security and business continuity. High Reliability Management is the first book about the .