Frontline Crisis Response by Jori P. Kalkman - 9781009262194

Frontline Crisis ResponseOperational Dilemmas in Emergency Services, Armed Forces, and Humanitarian Organizations\nAuthor(s): Jori P. Kalkman\nFormat: Hardback\nPublisher: Cambridge University Press, United Kingdom\nImprint: Cambridge University Press\nISBN-13: 9781009262194, 978-1009262194\nSynopsis\nFrontline crisis response is challenging. Emergency responders, soldiers, and humanitarian aid workers all operate at the frontlines of threatening, uncertain crisis situations on a daily basis. Under intense pressure, they need to make a range of difficult decisions: to follow preexisting plans or improvise; to abide by top-down instructions or take discretionary actions; to get emotionally involved or keep a rational distance? These dilemmas define their work but, until now, have not been subjected to systematic investigation. This book conducts in-depth studies of eleven such dilemmas by integrating a wide array of research findings on crisis response operations. The comprehensive ov.