Strategic Listening

Name: Strategic Listening
Brand: Taylor & Francis Ltd

Taylor & Francis Ltd

Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely\n\nStrategic Listening\nHow Managers, Coworkers, and Organizations Can Become Better at Listening\nFree UK delivery on this item.\n\nThis brand new item is available with free UK delivery using Roya;