E-Government in Bangladesh by Jannatul Ferdous - 9781041051930

E-Government in BangladeshGovernance and Public Service Delivery\nAuthor(s): Jannatul Ferdous\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9781041051930, 978-1041051930\nSynopsis\nThis book examines the background and impact of e-government in rural Bangladesh.\n\nFocusing on the Union Digital Centers (UDCs), established by the Union Parishad, this book analyzes how such centers influence rural communities. The UDCs were created to afford electronic access to a wide range of public and private services, thereby transforming the delivery of public services. This study examines easy access to services, reduced waiting time, and the elimination of bureaucratic barriers. Data based on interviews, case studies, and focus groups show the UDCs' effect on service delivery, efficiency, governance, and citizen satisfaction and the challenges these sectors face. This book discusses how technology has eased municipal governance by removing .