Achieving Cultural Change in Networked Libraries, Foster, Reid 9781138256163..

Taylor & Francis

The advent of globally networked information is a historic change. Educational, commercial and industrial institutions depend on its effective exploitation for their success, but cultural and human factors are the biggest obstacles. > The advent of globally networked information is a historic change. Educational, commercial and industrial institutions depend on its effective exploitation for their success, but cultural and human factors are the biggest obstacles. This book looks at the roots of these problems and how they may be overcome, through understanding recent developments in technical services, the difference between service and technical orientation, organizational culture, the role of subject expertise and the cultural heritage of the information profession. The book provides guidance and outlines best practice in: managing converging technologies; supporting change with organizational models; using cultural audits; the role of focus groups in implementing change; ch.