Client and Agency - 9781138520646

Taylor & Francis

Client and AgencyWorking Class Responses to Casework\nAuthor(s): John Mayer\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9781138520646, 978-1138520646\nSynopsis\nIt is a startling and somewhat disturbing fact that social work researchers-as well as research psychiatrists and psychologists-have rarely explored the treatment situation from the standpoint of the client. Client and Agency, first published in the 1960s, explores by means of free-fl owing interviews, a close-up picture of the client's experiences at a social work agency.\n\nThere has been a growing awareness of the importance of consumer opinion in the social services following the wide spread impact of consumer groups, particularly those concerned with educational and medical services. Social work agencies have hesitated, uncertain about the researchers and their methods, and fearful of the outcome. But it is desirable that they incorporate the views of consumer grou.