Handbook of Training Evaluation and Measurement Methods by Ja... - 9781138797307

Taylor & Francis

Handbook of Training Evaluation and Measurement MethodsAuthor(s): Jack J. Phillips, Patricia Pulliam Phillips\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9781138797307, 978-1138797307\nSynopsis\nTodays economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system.\n\nThis new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: \n\nDeveloping a results-based approach to HRD \n\nEvaluation design \n\nData collection and measuring success\n\nCalculating program costs and ROI\n\nIncreasing management support for HRD programs. \n\nWith end-of-chapter discussion questions and an accompanying online Instructor Gu.