Global Tourism and Informal Labour Relations - 9781138880641

Name: Global Tourism and Informal Labour Relations - 9781138880641
Brand: Taylor & Francis

Taylor & Francis

The worldwide expansion of the tourism industry creates many encounters between global agents and local forces. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. > The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action. > Chapter 1 Confronting Global Tourism; Chapter 2 Policy Dilemmas and the Small-scale Lens; Chapter 3 Research Method and Design; Chapter 4 A Small-scale Labour Syndrome; Chapter 5 The Small-scal;