Tech–enabled Hospitality – Strategies to Elevate Guest Experience and Operation…
Tech-Enabled HospitalityStrategies to Elevate Guest Experience and Operational Efficiency\nAuthor(s): Jessica Gillingham\nFormat: Hardback\nPublisher: Kogan Page Ltd, United Kingdom\nImprint: Kogan Page Ltd\nISBN-13: 9781398620346, 978-1398620346\nSynopsis\nLooking to bridge the technology gap and transform your hospitality operations while preserving personal service?\n\nTech-enabled Hospitality is a practical guide for mid-career hospitality professionals eager to develop strategies that optimize both operational efficiency and guest experience. Written by the founder of Abode Worldwide, Jessican Gillingham, this book offers proven models and actionable tools to help you implement technology solutions tailored to your business needs, driving profitability without sacrificing the human touch.\n\nYou'll learn how to:\n- Apply technology strategically to address business pain points and enhance operations\n- Develop frameworks for integrating AI, IoT and virtual concierge services\n- t
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