Improving Business Process Performance - 9781420072495

CRC Press

Improving Business Process PerformanceGain Agility, Create Value, and Achieve Success\nAuthor(s): Joseph Raynus\nFormat: Hardback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Auerbach\nISBN-13: 9781420072495, 978-1420072495\nSynopsis\nThe managerial practices that successfully drove industry for decades have become insufficient to support the rapidly changing business landscape. Companies around the world are being challenged to improve performance, reshape operations, and adapt swiftly to new opportunities. With an abundance of improvement methodologies and frameworks like BPM, BPI, Six Sigma, and Lean, many question where to begin. \n\nImproving Business Process Performance: Gain Agility, Create Value, and Achieve Success surveys and integrates the quantitative improvement approaches currently gaining momentumincluding Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Cardto show you exactly where to begin..