Understanding Street–Level Bureaucracy Hupe Hardback Bristol University Press

Understanding Street-Level BureaucracyAuthor(s): Peter Hupe, Michael Hill, Aurlien Buffat\nFormat: Hardback\nPublisher: Bristol University Press, United Kingdom\nImprint: Policy Press\nISBN-13: 9781447313267, 978-1447313267\nSynopsis\nThis wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. \n\nQuestions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for student.