Lean for Banks - 9781482260847

Taylor & Francis

Lean for BanksImproving Quality, Productivity, and Morale in Financial Offices\nAuthor(s): Bohdan W. Oppenheim, Marek Felbur\nFormat: Paperback\nPublisher: Apple Academic Press Inc., Canada\nImprint: Apple Academic Press Inc.\nISBN-13: 9781482260847, 978-1482260847\nSynopsis\nMost banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations.\n\nThis book shows how to use Lean and Six Sigma management practices to improve the normal daily work in a bank, typically executed in the so-called \""back offices.\"" This work involves about 90 percent of bank employees and generates 90 percent of costs. Lean for Banks explains how to organize bank operations better, increase work productivity and quality by worki.