Meaningful Healthcare Experience Design

Meaningful Healthcare Experience Design

Taylor & Francis

Preface. Author. Introduction. Section 1 MEANINGFUL HEALTHCARE EXPERIENCES. 1 Meaning in Life as Meaning in Healthcare. 2 Meaningful Healthcare Experiences for People Receiving Care. 3 Meaningful Healthcare Experiences for People Delivering Care. 4 Proxemics, Emotions, Power, and Generations in Meaningful Healthcare Experiences. Section 2 DESIGNING MEANINGFUL HEALTHCARE EXPERIENCES. 5 A Healthcare Experience. 6 Healthcare Service Processes from a Sociotechnical Perspective. 7 The Three Value Streams of American Healthcare Experiences. 8 Organizational Process Value Stream. 9 The Value Stream of People Receiving Care. 10 The Value Stream of People Delivering Care. 11 Meaningful Healthcare Experience Design Map. Section 3 IMPLEMENTING MEANINGFUL HEALTHCARE EXPERIENCE DESIGN IN ORGANIZATIONS. 12 Meaningful Experience Design as the Foundation of Healthcare Quality. 13 Aligning Organizational Structures for Meaningful Experience Design. 14 Introducing Meaningful Healthcare Experience Desi.

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