Communication Skills in Nursing, Health and Social Care by Be... - 9781526490155

Communication Skills in Nursing, Health and Social CareAuthor(s): Bernard Moss\nFormat: Hardback\nPublisher: SAGE Publications Ltd, United Kingdom\nImprint: SAGE Publications Ltd\nISBN-13: 9781526490155, 978-1526490155\nSynopsis\nOur ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting.\n Presented in a unique and easy-to-use dictionary format, this practical guide will help studentsand practitioners understand and apply the principles of effective communication. From the how to practicalities through to challenges and honing existing skills, this book will ensurethey have the confidence and knowledge to communicate skilfully and successfully in many different contexts and settings.\n The new edition features: New chapter entries covering empathy, documentation and simulation\nGroup exercises added in each chapter\nNew information on National Accessible Informatio.