Fundamentals of TQM Afemei Paperback MP–ARC Arcler Press 9781774697696

Fundamentals of TQMAuthor(s): Gabriel Afemei\nFormat: Paperback\nPublisher: Arcler Press, Canada\nImprint: Toronto Academic Press\nISBN-13: 9781774697696, 978-1774697696\nSynopsis\nThis book provides an introduction to Total Quality Management (TQM) and its principles. TQM is a management approach that focuses on continuous improvement of processes and products to enhance customer satisfaction. The book covers topics including TQM implementation, quality control, team-building, and customer service. It is an essential guide for professionals seeking to improve their organization's quality management system and increase customer loyalty.