Restructuring Welfare Governance - 9781783475766

Restructuring Welfare GovernanceMarketization, Managerialism and Welfare State Professionalism\nAuthor(s): Tanja Klenk, Emmanuele Pavolini\nFormat: Hardback\nPublisher: Edward Elgar Publishing Ltd, United Kingdom\nImprint: Edward Elgar Publishing Ltd\nISBN-13: 9781783475766, 978-1783475766\nSynopsis\nQuasi-markets and managerial steering techniques have spread in the provision of welfare state services and are now a salient feature. This innovative book explores the introduction and impact of marketization and managerialism in social policy by adopting a dual perspective - one on regulation and governance, the other on human resources - covering five fields of social service [url] governance (for example, welfare mix, regulation, employment conditions and customer involvement) has changed significantly in the past decade. In particular, the new governance models not only clash with traditional ideas of bureaucratic regulation but also with the norms and standards of professional servi