Sustaining High Performing Public Enterprises by Silver Mugisha - 9781789060249

IWA Publishing

Sustaining High Performing Public EnterprisesCase Study of National Water and Sewerage Corporation, Uganda\nAuthor(s): Silver Mugisha\nFormat: Paperback\nPublisher: IWA Publishing, United Kingdom\nImprint: IWA Publishing\nISBN-13: 9781789060249, 978-1789060249\nSynopsis\nSustaining High Performing Public Enterprises presents steps taken by National Water and Sewerage Corporation of Uganda, a typical public enterprise, to sustain a high performance momentum after over 15 years of successful utility reforms. Specifically, the author pinpoints key achievements during the period [tel] including growth in geographical coverage from 23 to 240 towns, increase in connections from 310,000 to about 600,000; revenues growing more than three times and network growth improving from 80kms per year to over 2000kms per year. The concept of new public management (NPM) is used to set the scene for a case description of various initiatives and innovations implemented. A balanced scorecard framework is .