Handbook of Innovation in Public Services - 9781849809740

Handbook of Innovation in Public ServicesAuthor(s): Stephen P. Osborne, Louise Brown\nFormat: Hardback\nPublisher: Edward Elgar Publishing Ltd, United Kingdom\nImprint: Edward Elgar Publishing Ltd\nISBN-13: 9781849809740, 978-1849809740\nSynopsis\nInnovation is a core issue for public services and is a key element of public services reform - particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public [url] researchers from across the globe review the state-of-the-art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovam