Customer Satisfaction is Worthless Customer Loyalty is Priceless

Book DetailsTitle:\nCustomer Satisfaction is Worthless Customer Loyalty is Priceless Item Condition:used item in a very good conditionAuthor: Jeffrey Gitomer ISBN 10:188516730XPublisher:Capstone ISBN 13:9781885167309Published On:1999-09-01 SKU:7719-9781885167309Binding:Hardcover Language:englishEdition:- List Price:-\nAt AwesomeBooks we believe that good quality and speed of service is what pleases our customers and according to this we have a product guarantee on all our books.\nAll used books sold by AwesomeBooks:\n--Will be clean, not soiled or stained.\n--All pages will be present and undamaged.\n--Books will be free of page markings.\n--Some pages may be slightly dog-eared through previous use.\n--The spine may show some creasing through previous use.\n--Ultimately we would never send any book we would not pick up and read ourselves.\nAll new books sold by AwesomeBooks:\n--Will be completely new and unfolded.\n--Wrapped carefully to prevent damage o.