Sustainable Value Creation in Hospitality - 9781917433075

Goodfellow Publishers Limited

Sustainable Value Creation in HospitalityGuests on Earth\nAuthor(s): Elena Cavagnaro\nFormat: Hardback\nPublisher: Goodfellow Publishers Limited, United Kingdom\nImprint: Goodfellow Publishers Limited\nISBN-13: 9781917433075, 978-1917433075\nSynopsis\nFully revised and updated, the second edition of this important text contains brands new cases studies and a completely new chapter devoted to AI. Based on theory and practice, it takes the reader through the four major areas in which value is created in the hotel industry (distribution; buildings; procurement and operations) and this is used as a overreaching framework to address the specific sustainability challenges both faced in each area as well as the sustainable best practices in each. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. In an accessible and structured manner, it delivers:     A clear focus .