Organizational Toxin Handlers : The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations

Springer Nature Switzerland AG

This book explores the crucial role of HR, OD, and coaching practitioners as 'toxin handlers' in managing difficult workplace situations and emotions. It delves into the challenges and rewards of addressing issues like mergers, layoffs, harassment, and personality conflicts, highlighting how HR professionals help employees navigate intense emotional pain to refocus on work. The book details the balancing act HR must perform between supporting employees and achieving organizational goals. It examines the personal and professional risks faced by toxin handlers and provides strategies for minimizing the negative impact of organizational toxicity from both an individual and a company-wide perspective. Key takeaways include understanding the origins of workplace toxicity, the emotional toll on employees, and practical approaches for HR to mitigate these effects. This essential guide empowers HR professionals to anticipate and effectively manage challenging people-related situations that inevitably arise.