Public Service Delivery by Jaya Goyal HARDBACK 9789391759339
Motilal Banarsidass Publications
India is hailed as the world\u2019s largest democracy but there is something curious in the fact that public service delivery continues to be poor, despite country\u2019s strong democratic tradition. This paradox is inescapable. The case in point unarguably is, India\u2019s highest percentage of under-six underweight and anaemic children in the world. Much of the public policy discourse holds \u2018weak accountability\u2019 as one of the reasons for service delivery outcomes remaining poor in India. A key driving question of this book is how accountability as an idea and a process, significant in the everyday encounters of key actors at the frontline of public health service delivery, as against its high rhetoric in policy and development discourse. The book analyses how users, especially the poor, interact and\n\nPublic Service Delivery\nDoes Accountability & Local Institutions Matter?\nFree UK delivery on this item.\n\nThis brand new item is available with free UK delivery usin;
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