The Art of De-Escalation: No-Win Situations, Moral Load, and the Cost of Keeping Systems Calm (Humanity at Work: The Future-Ready Frontline Series)

The Art of De-Escalation: No-Win Situations, Moral Load, and the Cost of Keeping Systems Calm (Humanity at Work: The Future-Ready Frontline Series)

Independently published

Pages: 91, Paperback, Independently published

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